Field Service Technician

About the Role

We are looking for a hands-on, reliable Field Service Technician to support the launch of our new U.S. production site and service customers across North America. In the first months, you’ll work closely with our German engineering team to help set up our facility and equipment. Once operations are running, your main responsibility will be installing, maintaining, and servicing Höcker Polytechnik systems at customer locations across the U.S. and Canada.

If you have any questions about the position or the application process, feel free to contact us at president@hockerusa.com.

Why Join Us

Join a company where you’re not just repairing machines — you’re helping build a new team, shape a new culture, and establish new standards.

At Hocker Polytechnik, you’ll be part of a supportive team that values skill, reliability, and fresh ideas. With our brand-new U.S. facility, this is your chance to grow your career as we grow our operations — with development opportunities, respectful leadership, and the backing of a stable, family-owned German company with more than 60 years of German engineering experience.

How to Apply

Fill out the application form below or if you prefer, send your resume and a brief cover letter including salary expectations to: president@hockerusa.com.

We look forward to hearing from you!

Role Responsibilities:

  • Startup and maintain dust-extraction systems and related equipment at customer sites
  • Diagnose mechanical, electrical, or control-system issues and perform repairs
  • Provide remote and on-site customer support, including spare parts guidance
  • Educate customers on proper equipment operation and basic troubleshooting techniques
  • Maintain accurate service reports

Role Requirements:

  • Technical certification or associate degree in Mechatronics, Electronics, Industrial Maintenance, or a similar trade
  • Valid driver’s license required
  • Minimum 2 years in field service, maintenance, or industrial technical support
  • Experience with dust filtration, scrap handling, or recycling equipment is a plus
  • Solid mechanical, electrical and IT systems troubleshooting abilities
  • Familiarity with diagnostic tools and service software systems (SIEMENS) is a plus
  • Ability to work independently in the field and represent the company professionally
  • Willingness to travel throughout the U.S. and occasionally Canada, including overnight stays

Compensation & Benefits:

  • Competitive salary based on experience
  • Travel reimbursement for field assignments
  • Health insurance (medical, dental, vision)
  • Paid Time Off (PTO)
  • 401(k) with 6% company match
  • Ongoing training and professional development opportunities

Employment type: Full time

Job location:

125 Don Truell Ln
27360 Thomasville
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